Thrifty Car Truck Rental Sydney Airport — Car Rental in Mascot

Reviews of Thrifty Car Truck Rental Sydney Airport

• William

  Added 2016.06.02

  The wait time was horrendous. I had 2 small kids with me and we waited an hour in total to be served and for the car to be brought around. Staff were friendly and working hard but just too long to wait
• Aiden

  Added 2016.03.12

  I actually had a very smooth experience here. I'd booked a car online in advance. When picking up, it took less than 2 minutes to get the keys to the car, and the service came with a smile. The car was a joy to drive, and dropping off was as smooth as the pickup. From all the rental services here, I've only tried ACE before and won't ever go back there again. My experience at Thrifty was the complete opposite, exactly what you hope for when renting a car. The only downside was that I didn't get a proof of dropping the car off, which I found odd. However I received my bond back the next day, all good.
• Juan

  Added 2015.03.27

  The staff at Sydney airport, although efficient, did not greet me in any way that could be considered friendly or even good business practice. As I approached the counter, the young women said- "Your licence!" in an abrupt voice and bored manner. There was no smile, no 'hello' or 'how was your flight?' or 'welcome to Sydney'. Not a way to welcome international visitors to Sydney (or indeed any visitor). After producing my licence for her, she then proceeded to tell me the expenses I would be liable for in the event of damage to the car... no queries about what I had already done ( I had taken additional insurance at the time of booking) or if I was happy with my cover. She was abrupt, rude and unfriendly. Fortunately the young man who helped me get my rental car out of a tight spot (where it was parked in by other vehicles) was most helpful, skilful and polite. The rental vehicle was excellent - brand new and exactly what we wanted.This was at the Thrifty pickup point, not in the terminal proper, as that office was closed.
• Jonathan

  Added 2014.09.16

  Thrifty and shifty. You get what you pay for, this car company is both cheap and nasty. They gave me a damaged car and demanded payment for the damage which I did not cause upon return. Get bent.
• Jesse

  Added 2014.05.29

  The most important thing is that they will change you.
• Owen

  Added 2014.04.16

  The cars too old extremely dirty.
• Ian

  Added 2013.05.13

  The worst car rental company.